何维民,程雅梦,李悦,赵洪莹,张润.供电企业供电服务质量评价体系研究[J].电力需求侧管理,2017,19(5):41-44, 51 |
供电企业供电服务质量评价体系研究 |
The research of index system of power supply service quality evaluation |
投稿时间:2017-02-21 |
DOI:10.3969/j.issn.1009-1831.2017.05.010 |
中文关键词: 供电企业 供电服务质量 评价体系 逼近理想点法 专家打分法 |
英文关键词: electric power enterprises power supply service quality evaluation system ideal point method expert grading method |
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中文摘要: |
建了供电企业供电服务质量评价指标体系,利用逼近理想点法和专家打分法建立了指标权重的计算模型,用下凹型效用函数对单指标进行评分,最后,以算例验证了该评价方法的有效性。 |
英文摘要: |
In this paper, an index system of power supply service quality evaluation is constructed which faces the electric power company professional management.The ideal point method and expert grading method are used to calculate the index weight.In addition, the concave utility function is used to grade the single index.Finally, an example is done to prove the effectiveness of the method. |
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