Research on service strategy recommendation model of electric power customers on the background of new electricity system reform
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Author:
Affiliation:

(1. Electric Power Research Institute Department of State Grid Jiangsu Power Co., Ltd., Customer Service Center,Nanjing 210000, China; 2. LongShine Technology Co., Ltd., Hangzhou 310012, China)

Clc Number:

F407.61;TK018

Fund Project:

This work is supported by Science and Technology Project of State Grid Jiangsu Electric Power Company(No. J2017032)

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    Abstract:

    The deepening of the new electricity system reform has accelerated the formation of a pattern of more buying and selling in the market. Precision power marketing based on data mining plays an important role in strengthening customer relationship management and enhancing market competitiveness of power enterprises. Based on the service policy list combing results, sample customers in Jiangsu Wujin are taken as training samples, big data analysis method based on random forest recommendation algorithm is adopted , the service policy recommendation model is explored and constructed , differentiated and precise push of service strategies for customers with different attributes is realized.

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KONG Yueping, WU Fei, CHEN Xinjue, HUANG Qian, PANG Qin, LI Jieying, HAN Lin, ZHANG Jinqiu. Research on service strategy recommendation model of electric power customers on the background of new electricity system reform[J].,2019,21(1):73-77.

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History
  • Received:October 31,2017
  • Revised:October 08,2018
  • Adopted:
  • Online: February 01,2019
  • Published:
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