Abstract:Power interruption notification is an important dai.ly routine for distribution companies.The correctness, timelinessand accuracy of notification have great effects on customers’satis.faction.With a new round of distribution network construction, notifi.cation turns to be a heavy and arduous task.Distribution networkcompanies spend high costs for massive notification and the high ra.tio of send.back notification always affects the quality of service.Byadopting the lean management concepts, the various segments ofpower interruption notification work are analyzed and improved.Thekey factors which affect the quality of services are defined, and solu.tions are also provided.The lean management has greatly improvedthe notification work, as proven in practical work.